Subprocessors

Stored

HetznerIn Helsinki, EU. OpenPulse, AUVY’s own realtime service, runs there too

Processed per request

Amazon Bedrock, Microsoft Azure, Linkup, ResendAI inference, voice, web search and email delivery; none of them stores workspaces

Named for transparency

StripeAUVY’s own billing records, no workspace content

Where customer data is stored

Workspaces, files and accounts are stored with one provider, in Helsinki. No other provider holds a stored copy.

Subprocessor	Data processed	Location	Agreement
Hetzner Online GmbH Hosting and storage of all customer data	All customer data: workspaces, files, accounts	EU (Helsinki)	DPA

Run by AUVY itself

OpenPulse is part of AUVY GmbH and runs on AUVY’s servers in Helsinki. It carries live collaboration and meetings. It is listed so you can see where that happens; it is not a third party.

Service	Data processed	Location	Agreement
OpenPulse (AUVY GmbH) Live collaboration and meetings	Document edits, messages and presence in real time; meeting audio and video; meeting recordings when a meeting is recorded	EU (Helsinki)	Privacy

AI inference and voice

They receive the content of a request and return an answer or a transcript, in EU regions. The content is not used for training. Amazon Bedrock keeps nothing; Microsoft may keep Azure OpenAI prompts and responses for up to 30 days for abuse monitoring.

Subprocessor	Data processed	Location	Agreement
Amazon Web Services EMEA SARL AI inference (Amazon Bedrock, EU inference profiles)	Content of each AI request: prompts, workspace content and files sent with it	EU (Frankfurt, Stockholm, Ireland, Paris, Milan, Spain)	DPA
Microsoft Ireland Operations Ltd. AI inference (Azure OpenAI) and speech recognition	Content of each AI request; audio and transcripts for voice features	EU (Frankfurt, Sweden)	DPA

Web search and email

Run a web search or deliver an email when AUVY needs to.

Subprocessor	Data processed	Location	Agreement
Linkup SAS Web search and retrieval of public web pages	Search queries, requested URLs	EU	DPA
Resend Inc. System emails	Recipient address, email content, delivery status	EU (Ireland)	DPA

Billing, named for transparency

Holds AUVY’s own billing records: contact, invoices and payment method. No workspace content. Listed so the register is complete (AVV Annex 3).

Subprocessor	Data processed	Location	Agreement
Stripe Payments Europe, Ltd. Payment processing, mainly AUVY’s own billing data	Customer billing details, payment method	EU (Ireland)	DPA

All customer data is stored in Helsinki (EU). AI inference, voice and web search run in EU regions. OpenPulse is operated by AUVY itself, not by a third party.